Have a question not listed here? Contact [email protected] and we’ll get back to you shortly!

REGISTRATION

Once your registration is complete, you will need to contact [email protected] to make any adjustments. Please be as detailed as possible. Let us know the item you’d like to add or change, size (if applicable) and which rider the item should be added to if you registered multiple riders.

First, check your spam folder for the confirmation email. Next, check your credit card transactions for “ATA*Bike the Drive”. If your credit card has been charged and you still cannot find your email confirmation, contact [email protected] and we’ll resend it.

We apologize for the trouble! If you are trying to register on a phone, please try registering on a desktop instead. If you’re still having trouble, contact [email protected], describe your issue in detail, and we’ll make sure to get back to you ASAP.

First complete all information for the first rider and sign the waiver. You will then be taken to a summary page where you can select “Add Another Registrant”. Repeat as needed for additional riders and proceed to “Checkout”.

Our rule is “if you pedal you pay.” All youth on their own bikes or tagalongs must register. For those in trailers or child bike seats, registration is not required.

Thanks for supporting our work! You should have received an electronic membership card when you became a member. Please check your inbox for an email titled “Your Active Trans Membership Card.” If you cannot locate this email, please contact [email protected] and we’ll resend it.

Unfortunately, registration is non-refundable. However, you are welcome to postpone your registration until next year’s event. Please contact [email protected] and let us know you’d like to postpone your registration.

PACKET PICKUP AND MAILING

Please keep in mind we send packets out in three bulk mailings beginning in July, so it may take a while to receive your packet after you register. All participants that register by August 15th will have their packet shipped. If you registered after August 15th, you will need to visit one of our packet pickup locations to receive your materials.

No, you will not receive a t-shirt in your packet. However, you will receive a t-shirt voucher which can be redeemed on the day of the event or at one of our packet pickup locations.

First, check with other riders you registered with to see if your materials were included in their packet (be sure to have them open the envelope to check).

If your packet is still missing, we can send a replacement until August 15th. Please contact [email protected] for a replacement packet. After August 15th, you will need to bring your confirmation email to a packet pickup location to receive a replacement.

We can send a replacement until August 15th. Please contact [email protected] for a replacement packet. After August 15th, you will need to bring your confirmation email to a packet pickup location to receive a replacement.

If you purchased a cycling cap, jersey or tech tee, these will arrive separately from your packet. All jerseys ordered before July 19th and tech tees ordered before July 26th will arrive before the event. All orders placed after these dates will arrive 4-6 weeks after the event.

GENERAL EVENT INFORMATION

Bike the Drive will be held rain or shine. If there is a serious weather warning, volunteers will direct riders to a safe location along the route. Please check our website for the latest information leading up to the event.

For your safety, all participants should start at one of the below locations. We strongly discourage starting at any other point along the route.

Starting locations: Main Festival (Grant Park), Bryn Mawr Ave, Fullerton Ave, Oakwood Blvd,  Museum of Science & Industry.

No. For the safety of all participants, only bike will be allowed on Lake Shore Drive.

Bike the Drive is
produced by and benefits

Active Transportation Alliance is a non-profit advocacy organization working to improve conditions for walking, biking, and public transit throughout chicagoland.

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FAQ

Fifth Third Bike the Drive is produced by and benefits

Active Transportation Alliance is a non-profit advocacy organization working to improve conditions for walking, biking, and public transit throughout chicagoland.

REGISTER
FAQ

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